Recently there has been much debate around the effects of a National Health Insurance for South Africans. Zestlife’s Sebastian Zoutendyk (Director) shares some thoughts around this issue.
To answer this question, we need to consider a critical issue facing insurers when selling life insurance to individuals.
One of the biggest risks to the insurer is when the potential client takes out the insurance knowing that they are likely to claim from the insurer in the near future.
Would I have a moral obligation to contribute to the funeral costs and offer financial support to the destitute family of the deceased or disabled employee?
This article recognises the impact that a co-worker´s death will have on employees and offers a guide to sensitively dealing with employee needs as the first steps in helping the organisation to “heal” quickly.
Business success requires great employees.
To compete with large corporates small and medium size business owners need to create a healthy work environment and provide a benefits package to attract and retain the best talent.
Here are the 3 benefits that appear to have the biggest impact and how you can use them to build a talented and effective team.
Delivering what is promised in exchange for the agreed premium should never be seen as great service and therefore by itself is unlikely to build policyholder loyalty. Trust and confidence in the insurer’s people is what builds reputation and is ultimately the driver of long term loyalty. Great insurers have built reputations not by what they say but rather what they do.
To improve the way we serve our policyholders and each other we should each ask Why, What if, and How this can be done.
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A National Treasury media release on the progress that has taken place in drafting the Demarcation Regulations on health insurance and medical schemes, contains very good news for Gap Cover policyholders. These regulations look set to recognise the legitimate right to cover the financial exposure to medical treatment costs that are not covered by medical schemes.
What is our most important skill at Zestlife?