This article recognises the impact that a co-worker´s death will have on employees and offers a guide to sensitively dealing with employee needs as the first steps in helping the organisation to “heal” quickly.
Business success requires great employees.
To compete with large corporates small and medium size business owners need to create a healthy work environment and provide a benefits package to attract and retain the best talent.
Here are the 3 benefits that appear to have the biggest impact and how you can use them to build a talented and effective team.
Delivering what is promised in exchange for the agreed premium should never be seen as great service and therefore by itself is unlikely to build policyholder loyalty. Trust and confidence in the insurer’s people is what builds reputation and is ultimately the driver of long term loyalty. Great insurers have built reputations not by what they say but rather what they do.
To improve the way we serve our policyholders and each other we should each ask Why, What if, and How this can be done.
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A National Treasury media release on the progress that has taken place in drafting the Demarcation Regulations on health insurance and medical schemes, contains very good news for Gap Cover policyholders. These regulations look set to recognise the legitimate right to cover the financial exposure to medical treatment costs that are not covered by medical schemes.
What is our most important skill at Zestlife?
“The whole insurance industry is inherently corrupt and dishonest; their policy is to deny, delay and defend.” Is this really true?
The hypocrisy with which honesty is sometimes applied is genuine and it conveys the point well of how easily we all to some degree apply double standards.
The “100 Most Trusted People in America” list is the result of a nationwide US research poll to discover which public figures, have earned Americans’ confidence. The final results as to which public figures Americans trust most are as revealing as much as they are sad.