20 August 2019: Recently there has been much debate around the effects of a National Health Insurance for South Africans. Zestlife’s Sebastian Zoutendyk (Director) shares some thoughts around this issue.
03 June 2014: Delivering what is promised in exchange for the agreed premium should never be seen as great service and therefore by itself is unlikely to build policyholder loyalty. Trust and confidence in the insurer’s people is what builds reputation and is ultimately the driver of long term loyalty.
23 August 2013: "The whole insurance industry is inherently corrupt and dishonest; their policy is to deny, delay and defend." Is this really true? These are the views of a New Zealand policyholder and stem from his mistreatment from a Christchurch based life insurer.
